
These charges apply in addition to your booking fee where a breach of the Terms or House Rules has occurred, or in connection with overstays, misuse, or damage. All charges represent a genuine pre-estimate of the loss, cost, or disruption suffered by AVOLCA Studios as a result of the relevant breach. AVOLCA Studios reserves the right to apply these charges reasonably and proportionately.
Additional charges, including overtime, will first be applied to the payment method held on file at the time of booking. We will email you an itemised breakdown whenever an additional charge is made to your card. If a charge is declined, we will email you a secure link to pay, and may retry the card on file up to 3 more times over the following 7 days. We will not retry a card your bank reports as lost, stolen, expired or closed, or where your bank needs you to approve the payment yourself. Any amount that has not been collected by then, or that cannot be charged automatically, is due within 7 days of our email and may be invoiced to your registered email address.
| Incident | Minimum Charge |
|---|---|
| Fire alarm activation due to smoking or vaping | Any local authority fines + attendance costs |
| Tampering with, damaging, or covering fire alarms or detectors | £500 + full repair/replacement cost |
| Improper use of fire exits or fire doors | £150 + alarm reset costs |
Repeated breaches may result in a permanent ban.
| Incident | Minimum Charge |
|---|---|
| Equipment damage through misuse or spillage | Full repair/replacement cost + £25 investigation fee |
| Studio rendered unavailable due to client damage | £200/day or prevailing daily hire rate (whichever is higher) + repair costs, subject to a maximum of 14 days |
| CCTV equipment tampered with, damaged, or covered | £250 + full repair/replacement cost |
| Incident | Minimum Charge |
|---|---|
| Studio left in condition beyond normal wear and use | £45 cleaning fee |
| Failure to dispose of rubbish before leaving | £15 |
| Serious neglect requiring professional cleaning | Up to £300 |
| Incident | Minimum Charge |
|---|---|
| Entry/exit doors tampered with or wedged open | £100 |
| Security contractor required due to refusal to vacate | £100 call-out fee + attendance costs |
| Incident | Charge |
|---|---|
| Undeclared guests exceeding declared number | £10 per person |
Repeated capacity breaches may result in a permanent ban.
A 15-minute grace period is permitted for packing down and vacating at the end of every session. Time within the grace period is never charged.
If you remain in the studio beyond the grace period, overtime is charged in whole hours at the hourly rate for your session type (the standard dry hire rate, or the engineer's hourly rate for engineer sessions). Package rates do not apply to overtime.
| Time past your booked end time | Overtime charged |
|---|---|
| Up to 15 minutes | No charge |
| 16 minutes to 1 hour 15 minutes | 1 hour |
| 1 hour 16 minutes to 2 hours 15 minutes | 2 hours |
| Each further hour, after the same 15 minutes | 1 further hour |
The time you left is taken from our access and CCTV records. Overtime is charged to the card saved at booking, and we will email you an itemised breakdown when the charge is made. If you believe an overtime charge is incorrect, reply to that email within 14 days and we will review the records with you.
Three or more overstays may result in a requirement to pre-book additional time for all future sessions.
Where unlawful conduct by you or your guests results in enforcement action, fines, or costs for AVOLCA Studios, you are liable for those costs in full.
Unauthorised use of the AVOLCA Studios name, logo, or brand identity in commercial or public-facing content without prior written consent may result in a charge reflecting the reasonable cost of remediation or reputational harm caused, assessed on a case-by-case basis.
| Notice given | Outcome |
|---|---|
| 24+ hours before session | Full refund or 14-day booking credit (your choice) |
| 3 to 24 hours before session | 14-day booking credit only — no refund |
| Less than 3 hours before session | Full amount forfeited — no refund or credit |
| No-show (no contact within 45 minutes of scheduled start) | Full amount forfeited — no refund or credit |